How AI Interviews Work

    2 min read

    Understand the technology and process behind AI-powered interviews and when they work best for knowledge capture.

    How AI Interviews Work

    AI-powered interviews combine the natural flow of human conversation with the consistency and scalability of technology. Understanding how they work helps you get the most value from them.

    The AI Interview Process

    1. Setup and Configuration

    Before the interview begins:

    • Topic definition: What knowledge needs to be captured?
    • Objective setting: What outputs are needed?
    • Prompt engineering: AI is configured for the specific context

    2. Interview Conduct

    During the conversation:

    • Natural dialogue: AI engages conversationally
    • Adaptive questioning: Follow-up questions based on responses
    • Deep exploration: Probing for detail and examples
    • Gentle guidance: Keeping the conversation on track

    3. Processing and Output

    After the interview:

    • Transcription: Accurate text capture
    • Analysis: Key themes and insights identified
    • Formatting: Output in requested format
    • Review: Human verification of accuracy

    How AI Interviewers Are Different

    Consistency Every interview follows the same best practices. No variation based on interviewer experience or attention.

    Patience AI can ask "tell me more" as many times as needed without impatience or rushing.

    Availability Interviews can happen any time, in any timezone, without scheduling constraints.

    Scalability Conduct dozens of interviews simultaneously without quality degradation.

    What AI Interviews Are Good For

    ✓ Knowledge capture and documentation ✓ Content generation from expertise ✓ Consistent data gathering ✓ Asynchronous expert input ✓ Scaling interview capacity

    What Still Needs Human Touch

    ✗ Building deep relationships ✗ Reading emotional nuances ✗ Navigating highly sensitive topics ✗ Creative ideation sessions ✗ Complex negotiation

    Experience AI interviews firsthand with GetExperts—see how natural and effective AI-guided conversations can be.